Organizational culture is foundational for success. Organizations with cultures that meet employee needs achieve revenue growth and returns several times higher than their competitors, according to an article on Forbes. A positive workplace culture also correlates with higher employee engagement, productivity, and retention, as reported by the Havard Business School.
Getting the right “fit” helps ensure success for both the organization and the right candidate for their culture, resulting in:
Cultural fit can be described as shared values, attitudes, and behaviors. But “fit” doesn’t mean that everyone should look the same, attend the same schools, or have the same opinions. Organizations need to value diverse perspectives.
Be wary of allowing culture fit to become a proxy for bias. Studies consistently show the positive effects of diverse perspectives in the workplace, including greater innovation. One positive approach is to look for beneficial values, beliefs, and attributes among the candidates, which a Gallup article refers to as a “cultural add.”
Workplace culture doesn’t arise in a vacuum. It’s a response to specific, objective conditions. When thinking about the kind of culture fit that would make a candidate successful in your organization, these are some of the factors to consider:
Working pace. Pace can be thought of as the rate of change in a workplace. Fast growing companies will have a fast working pace requiring quick decisions and the acceptance of risk. Success in this environment requires flexible thinkers with a tolerance for stress. Mature and slower growing companies can offer a more measured, deliberative approach. People who value a “quality over quantity” approach may have more success in a slower paced environment.
Workplace hierarchy. Structure refers to the amount of direction employees receive. Some organizations have adopted flatter management structures with less supervision, while others favor multiple layers of review and oversight. Candidates who work well independently are likely to thrive with more independence, while those who prefer rules and consistency will want a more structured environment. Culture fit interview questions need to reflect these tendencies.
Managerial style. Management style has a direct influence on workplace satisfaction. Not everyone works equally well under every style. Understanding how candidates respond – whether to the supportive coaching style of situational leadership, the collaborative approach of adaptive leadership, or something else entirely under different leadership philosophies – is key to ensuring a good culture fit.
Here are a few suggestions for culture fit interview questions. Every workplace is different, and these are meant to be broadly applicable. More specific questions tailored to individual situations will be needed, from company to company. Always be sure to ask candidates follow-up questions and encourage discussion.
Questions about pace and change:
Questions about workplace structure:
Questions about management style:
Every workplace is different. Culture fit interview questions can help your organization find candidates who will contribute to your brand culture, thrive in your organization, without sacrificing diverse perspectives.
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